Frequently Asked Questions

If you cannot find your question on this list, send an e-mail to

What is the procedure to report a security incident?

See page Incident Handling.

Where do I find the brochures on information security?

Does CAIS have supporting material about information security?

Yes, on the Education and Awareness tab.

What events does CAIS holds throughout the year?

See the Education and Awareness page.

What do I do to receive the CAIS alerts?

You must register on the form for alerts.

Where do I find the frauds catalogued by CAIS?

I would like to promote information security at my institution, how can CAIS help?

Contact us, and explain your institution’s current situation at

How do I get help to create and develop a CSIRT?

Contact us through the e-mail